Terms & Conditions

Effective Date: June 30, 2026

Welcome to Clarity Optimized LLC ("Clarity Optimized," "Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, services, digital products, and any related content available through www.clarityoptimized.com (the "Website").

By accessing or using our Website, purchasing our services or products, or otherwise interacting with Clarity Optimized, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our services or products.

1. Eligibility

You must be at least 18 years old to purchase services or digital products from Clarity Optimized. By using this Website, you represent and warrant that you meet this requirement.

2. Our Services

Clarity Optimized provides business consulting, operational improvement services, dashboards, business assessments, digital products, educational resources, and other related offerings.

We may add, modify, or discontinue services, products, memberships, courses, or features at any time. Any changes will not affect obligations we have already agreed to in writing unless otherwise permitted by law.

3. Website Use

You agree to use this Website only for lawful purposes.

You may not:

• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our Website, systems, or accounts.
• Interfere with the operation or security of the Website.
• Copy, scrape, reproduce, distribute, or exploit Website content without our written permission.
• Use the Website in a manner that could damage Clarity Optimized or other users.

We reserve the right to restrict or terminate access to the Website for violations of these Terms.

4. Consulting Services

Consulting engagements may include strategy, operational reviews, dashboards, assessments, implementation guidance, documentation, or other agreed-upon services.

Unless otherwise stated in a separate written agreement:

• Payment is due before work begins.
• Project timelines are estimates only and are not guaranteed.
• Timelines may change due to client responsiveness, requested changes, project complexity, third-party delays, or circumstances outside our reasonable control.
• Clients are responsible for providing timely access to information, documents, approvals, systems, and personnel needed to complete the engagement.

If required information or access is not provided, we may pause work until the necessary information is received. Any resulting delays will not be considered a breach of these Terms and do not entitle the client to a refund.

If a separate proposal, statement of work, or written agreement conflicts with these Terms, that separate agreement will control for that engagement.

5. Digital Products

We may offer digital products including, but not limited to:

• Playbooks
• SOPs
• Templates
• Toolkits
• Checklists
• Guides
• Online courses
• Memberships
• Downloadable resources

Purchases provide a limited right to use the purchased materials in accordance with these Terms and any applicable Digital Product License.

6. Purchases and Payment

Payments are processed through third-party payment providers. We currently use Stripe and may use additional payment processors in the future.

By submitting payment, you authorize the applicable payment processor to charge your selected payment method.

Prices may change at any time without prior notice. Price changes do not affect purchases already completed.

7. Refunds

Consulting services are generally non-refundable once work has begun because time, planning, and resources are committed immediately.

Digital products are generally non-refundable unless otherwise stated, required by applicable law, or provided in our Refund Policy.

If Clarity Optimized chooses to provide a refund in any circumstance, doing so does not create an obligation to provide refunds in future situations.

8. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Respond to reasonable requests in a timely manner.
• Cooperate throughout the engagement.
• Review deliverables promptly.
• Use recommendations responsibly.

We are not responsible for delays or additional work resulting from inaccurate, incomplete, or untimely information provided by the client.

9. Intellectual Property

All Website content, branding, logos, graphics, text, downloads, dashboards, templates, playbooks, SOPs, educational materials, and other content are the intellectual property of Clarity Optimized LLC or its licensors and are protected by applicable intellectual property laws.

No ownership rights are transferred through your purchase or use of our services or products.

10. Digital Product License

Unless otherwise stated in a separate Digital Product License:

Your purchase grants you a limited, non-exclusive, non-transferable, revocable license to use the purchased materials for your own personal or internal business use.

You may not:

• Resell or redistribute our products.
• Share purchased materials outside your organization.
• Upload products to public websites or file-sharing platforms.
• Remove copyright or ownership notices.
• Claim our work as your own.

Violation of these terms may result in immediate termination of your license and other legal remedies.

11. User Content

If you submit comments, testimonials, feedback, suggestions, or other content to Clarity Optimized, you represent that you have the right to submit it.

Unless otherwise agreed, you grant Clarity Optimized a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes, including marketing, while respecting applicable privacy laws.

12. Third-Party Services and Links

Our Website may include links to third-party websites, scheduling tools, payment processors, or other services.

We are not responsible for the content, privacy practices, availability, or security of third-party websites or services. Your use of those services is governed by their own terms and policies.

13. Educational Information

The information provided on this Website, including blog articles, downloadable resources, newsletters, assessments, and educational materials, is provided for informational and educational purposes only.

Nothing on this Website constitutes legal, accounting, tax, financial, or other professional advice.

Accessing the Website or downloading free resources does not create a client relationship with Clarity Optimized.

A consulting relationship exists only after both parties agree to work together, typically through a written agreement and payment where applicable.

14. Disclaimer of Warranties

The Website, services, and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Clarity Optimized disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability.

We do not guarantee that our recommendations or products will produce any specific business, financial, or operational outcome.

15. Limitation of Liability

To the fullest extent permitted by law, Clarity Optimized LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the Website, services, or products.

Our total liability for any claim shall not exceed the amount you paid directly to Clarity Optimized for the specific product or service giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Clarity Optimized LLC and its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from:

• Your violation of these Terms.
• Your misuse of our Website, products, or services.
• Your violation of applicable law.
• Your infringement of another person's rights.

17. Suspension and Termination

We reserve the right to suspend or terminate your access to the Website, services, memberships, digital products, or other offerings if you violate these Terms or misuse our content.

If access is terminated due to a violation of these Terms, you may forfeit access to purchased materials without a refund where permitted by law.

Termination does not limit any other legal or equitable remedies available to Clarity Optimized.

18. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

19. Dispute Resolution

Before filing legal action, the parties agree to make a good-faith effort to resolve any dispute through informal discussions.

If the dispute cannot be resolved informally, the parties agree to attempt mediation before pursuing litigation.

If mediation is unsuccessful, either party may pursue legal action in the appropriate state or federal court located in Florida, unless applicable law requires otherwise.

The prevailing party in any legal proceeding may recover reasonable attorneys' fees and court costs where permitted by applicable law.

20. Changes to These Terms

We may update these Terms from time to time.

Any revised Terms become effective when posted on this Website unless otherwise stated. Continued use of the Website after updated Terms are posted constitutes acceptance of those changes.

21. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Clarity Optimized LLC

Email: samantha@clarityoptimized.com

Disclaimer

Effective Date: June 30, 2026

Welcome to the Clarity Optimized LLC website ("Website"). By accessing or using this Website, our services, digital products, or other content, you acknowledge that you have read, understood, and agree to this Disclaimer.

If you do not agree with this Disclaimer, please discontinue use of the Website and our services.

General Information

The information provided by Clarity Optimized LLC ("Company," "we," "our," or "us") on this Website is for general informational and educational purposes only.

While we strive to provide accurate, practical, and up-to-date information, we make no representation or warranty that any information on this Website is complete, accurate, reliable, suitable, or available for any particular purpose.

All information is provided in good faith and is subject to change without notice.

Educational Purpose

Our consulting services, articles, blog posts, newsletters, videos, presentations, webinars, digital products, templates, playbooks, SOPs, toolkits, assessments, checklists, dashboards, spreadsheets, online courses, memberships, downloadable resources, and other materials are intended solely for educational and informational purposes.

They are designed to help business owners improve operational visibility, efficiency, organization, and decision-making, but they are not a substitute for professional advice tailored to your specific circumstances.

No Professional Advice

Nothing on this Website or provided through our services should be interpreted as legal, accounting, tax, financial, investment, insurance, employment, engineering, or other licensed professional advice.

You should consult qualified professionals regarding your specific business, financial, legal, tax, accounting, or regulatory situation before making decisions based on our content.

Your reliance on any information provided by Clarity Optimized LLC is solely at your own risk.

No Consultant-Client Relationship

Viewing this Website, downloading resources, subscribing to emails, completing forms, scheduling consultations, purchasing digital products, participating in webinars or online courses, or communicating with us does not create a consultant-client relationship.

A consultant-client relationship exists only after both parties have entered into a separate written agreement that defines the scope of services.

No Guarantees or Results

Every business is unique.

We do not guarantee that you will achieve any particular operational improvement, financial outcome, cost savings, profitability, productivity increase, efficiency gain, time savings, revenue growth, return on investment, or other business result from using our Website, consulting services, or digital products.

Success depends on many factors beyond our control, including your implementation, business environment, management decisions, industry conditions, available resources, employee performance, and other variables.

Past performance does not guarantee future results.

Earnings and Business Results

Any examples, calculations, projections, estimates, case studies, return on investment discussions, productivity improvements, financial illustrations, cost savings, operational improvements, or business performance examples are provided solely for illustrative and educational purposes.

They should not be interpreted as guarantees, promises, predictions, or typical results.

Individual results will vary significantly.

Testimonials, Reviews, and Case Studies

Testimonials, reviews, endorsements, and case studies featured on our Website represent the experiences of individual clients.

They are shared to illustrate real experiences but are not intended to guarantee or predict that future clients will achieve similar outcomes.

Your results will depend on your unique circumstances and implementation.

AI-Assisted Content

Some content published by Clarity Optimized LLC may be created, organized, edited, or refined using artificial intelligence (AI) tools.

All content is reviewed before publication; however, AI-generated or AI-assisted content may occasionally contain inaccuracies, omissions, or outdated information.

You should independently verify important information before relying on it for business decisions.

Tools, Templates, Dashboards, and Calculators

Our templates, dashboards, spreadsheets, calculators, assessments, SOPs, checklists, playbooks, toolkits, and other resources are provided on an "as is" and "as available" basis.

While we strive to make these resources useful and accurate, we do not guarantee that they are error-free, compatible with your systems, appropriate for your business, or suitable for every situation.

You are responsible for reviewing, testing, validating, and adapting all materials before using them in your business.

Third-Party Websites, Software, and Resources

This Website may reference, recommend, integrate with, or link to third-party websites, software platforms, payment processors, scheduling tools, productivity applications, or other external resources.

These third-party services are operated independently from Clarity Optimized LLC.

We do not control their content, availability, security, pricing, privacy practices, features, or business practices and are not responsible for any losses, damages, errors, interruptions, outages, or issues arising from your use of those services.

Your use of third-party products and services is subject to their own terms and privacy policies.

Changes in Laws, Regulations, and Technology

Business practices, software platforms, industry standards, laws, regulations, tax requirements, accounting standards, and technology evolve over time.

As a result, some information on this Website or within our products may become outdated.

You are responsible for verifying that any information you rely upon remains current and applicable to your situation.

User Responsibility

You are solely responsible for your own decisions, actions, implementation, and business outcomes.

By using our Website, services, or products, you acknowledge that you assume full responsibility for evaluating the suitability of any information, recommendation, template, process, or tool before relying upon it.

Limitation of Liability

To the fullest extent permitted by applicable law, Clarity Optimized LLC, its owners, members, employees, contractors, affiliates, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of, or inability to use, this Website, our services, digital products, or any information provided by us.

This includes, without limitation, claims relating to business interruption, lost profits, lost revenue, lost opportunities, lost data, operational disruptions, software issues, cybersecurity incidents, or decisions made in reliance on information provided through our Website or services.

If applicable law does not permit certain limitations of liability, those limitations shall apply only to the maximum extent permitted by law.

Contact Information

If you have questions regarding this Disclaimer, please contact:

Clarity Optimized LLC
Email: samantha@clarityoptimized.com

Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our business, services, legal requirements, or industry practices.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of the Website after changes become effective constitutes your acceptance of the updated Disclaimer.

Refund Policy

Effective Date: June 30, 2026

Clarity Optimized LLC ("Company," "we," "our," or "us") is committed to providing high-quality consulting services and digital products. Please review this Refund Policy carefully before making a purchase. By purchasing our services or products, you agree to this Refund Policy.

1. Digital Products

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and access, download, or delivery has been provided, the purchase is non-refundable and non-returnable, except where required by applicable law.

Digital products include, but are not limited to:

• Business playbooks
• Standard operating procedures (SOPs)
• Templates
• Checklists
• Toolkits
• Dashboards
• Worksheets
• Guides
• Digital downloads
• Online courses
• Memberships
• Other digital content offered now or in the future

2. Consulting Services

Payments for consulting services are generally non-refundable.

However, Clarity Optimized LLC may, in its sole discretion, consider a refund request on a case-by-case basis. Nothing in this policy creates an obligation to provide a refund.

If a refund is approved, we may determine the amount and method of reimbursement at our sole discretion.

3. Work Already Performed

No refund will be issued for services that have already been provided or for work that has already been completed.

This includes, but is not limited to:

• Discovery or strategy sessions
• Consultations
• Operational assessments
• Dashboard design or development
• Research
• Data analysis
• Implementation work
• Custom deliverables
• Any other professional services already performed

If a partial refund is approved, Clarity Optimized LLC may deduct the value of completed work, administrative time, third-party costs, and other non-recoverable expenses before determining the refund amount.

4. Scheduling, Cancellations, and No-Shows

Scheduled consultations and other appointments require advance planning and reserve time specifically for you.

If you fail to attend a scheduled appointment or cancel without reasonable notice, any fees paid are non-refundable.

At our sole discretion, we may choose to reschedule an appointment, but we are under no obligation to do so.

5. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us promptly.

At our sole discretion, we may provide one of the following:

• Store credit
• Access to an alternative product of comparable value
• Another appropriate remedy

Cash refunds are not guaranteed.

6. Technical Issues

If you experience a technical problem that prevents you from accessing a purchased digital product, please contact us so we can assist.

We will make reasonable efforts to:

• Restore access;
• Provide a replacement copy; or
• Resolve the technical issue.

If we determine that the issue cannot reasonably be resolved, Clarity Optimized LLC may, at its sole discretion, provide a refund, store credit, replacement product, or another appropriate remedy.

7. Promotional Pricing, Bundles, and Future Subscription Services

Unless otherwise required by law, purchases made using:

• Promotional pricing
• Discount codes
• Special offers
• Product bundles
• Memberships
• Subscription services
• Recurring billing plans
• Other promotional programs

are non-refundable.

If Clarity Optimized LLC offers subscriptions or recurring billing services in the future, customers are responsible for canceling before the next billing date. Charges that have already been processed are generally non-refundable unless required by applicable law.

8. Chargebacks and Payment Disputes

If you believe you have been charged in error or experience an issue with your purchase, please contact Clarity Optimized LLC before initiating a chargeback or payment dispute through your bank or payment provider.

Most concerns can be resolved quickly through direct communication.

Initiating a fraudulent or improper chargeback after receiving products or services may constitute a breach of our Terms & Conditions, and we reserve all available legal and contractual remedies.

9. Exceptions Required by Law

Nothing in this Refund Policy limits any rights that cannot legally be excluded under applicable law.

Where a refund is required by law, Clarity Optimized LLC will comply with those legal obligations.

10. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our business practices, services, products, or legal requirements.

The updated version will be posted on our website with a revised Effective Date.

11. Contact Us

If you have questions regarding this Refund Policy or would like to request assistance with a purchase, please contact us:

Clarity Optimized LLC
Email: samantha@clarityoptimized.com

Digital Product License

Effective Date: June 30, 2026

Digital Product License Agreement

This Digital Product License ("License") governs your purchase, access to, and use of digital products provided by Clarity Optimized LLC ("Clarity Optimized," "Company," "we," "our," or "us").

By purchasing, downloading, accessing, or using any digital product offered by Clarity Optimized LLC, you agree to be bound by this License, as well as our Terms & Conditions, Privacy Policy, Disclaimer, and Refund Policy. If you do not agree to these terms, you should not purchase, access, or use our digital products.

Products Covered

This License applies to all current and future digital products offered by Clarity Optimized LLC, including but not limited to:

• Business playbooks
• Standard operating procedures (SOPs)
• Templates
• Toolkits
• Checklists
• Worksheets
• Dashboards
• Guides
• Calculators
• Downloadable resources
• Online courses
• Membership content
• AI-assisted resources
• Educational materials
• Operational resources
• Any other downloadable or digital content we provide

License Grant

When you purchase a digital product, you are purchasing a limited license to use the product—you are not purchasing ownership of the intellectual property.

Subject to this License, Clarity Optimized LLC grants you a limited, non-exclusive, non-transferable, revocable license to use the purchased digital product solely for your own business's internal operations.

Your employees and contractors may use the product only while working on behalf of your business and only for your internal business purposes.

All ownership rights remain exclusively with Clarity Optimized LLC.

Permitted Uses

You may:

• Download and access your purchased products.
• Print copies for your internal business use.
• Customize, edit, or modify templates, worksheets, dashboards, SOPs, and similar materials for your own internal business operations.
• Store copies for backup purposes consistent with this License.

Any modifications you make remain subject to this License and do not transfer ownership of the underlying intellectual property.

Prohibited Uses

Unless we provide prior written permission, you may not:

• Copy or reproduce products for others.
• Share products with individuals or businesses outside your organization.
• Sell, resell, sublicense, lease, rent, assign, or transfer any product.
• Distribute products publicly or privately.
• Upload products to public websites or file-sharing platforms.
• Publish any portion of the products online.
• Create derivative products for resale.
• Use the products to create competing products or services.
• Remove copyright notices or proprietary markings.
• Use the products as part of consulting, coaching, training, or other services provided to clients.
• Include the products in client deliverables.
• Allow another business to use your purchased license.

Internal Business Use Only

Unless expressly authorized in writing, all digital products are licensed solely for use within the purchasing business.

Your purchase does not authorize use by clients, customers, partner organizations, affiliates, unrelated businesses, or other third parties.

Artificial Intelligence (AI)

You may use our digital products with AI tools solely for your own internal business purposes.

However, you may not:

• Use our products to train public or commercial AI models.
• Upload our products for the purpose of creating competing products or services.
• Redistribute AI-generated outputs that substantially reproduce our content.
• Share our products through AI platforms with individuals or organizations outside your business.

Nothing in this License transfers ownership of any intellectual property used with AI tools.

Updates and Future Versions

Unless expressly stated otherwise, your purchase includes only the version of the product available at the time of purchase.

Future updates, revisions, enhancements, new editions, additional content, memberships, or expanded features are not included unless specifically provided by Clarity Optimized LLC.

Third-Party Software

Some products may require third-party software, applications, online services, subscriptions, or platforms to function as intended.

Any required third-party products, software licenses, subscriptions, or service fees are your responsibility and are not included with your purchase unless expressly stated.

Clarity Optimized LLC is not responsible for changes, interruptions, pricing, functionality, or availability of third-party products or services.

Intellectual Property

All digital products are protected by applicable United States copyright laws, trademark laws, and other intellectual property laws.

All content, designs, layouts, graphics, text, templates, frameworks, methodologies, dashboards, downloads, educational materials, branding, and related intellectual property remain the exclusive property of Clarity Optimized LLC.

No ownership rights are transferred through your purchase.

All rights not expressly granted are reserved.

Copyright Notice

All content provided by Clarity Optimized LLC is copyrighted.

Unauthorized copying, distribution, sharing, reproduction, publication, resale, or commercial exploitation of any digital product is strictly prohibited.

License Violations

If we reasonably believe this License has been violated, Clarity Optimized LLC may, without prior notice:

• Immediately terminate your license.
• Disable access to digital products, downloads, memberships, courses, or online resources.
• Refuse future purchases or access to our products or services.
• Require you to immediately stop using and permanently delete or destroy all copies of the affected products.
• Pursue any legal or equitable remedies available under applicable law.

Termination of your license does not limit any other rights or remedies available to Clarity Optimized LLC.

No Transfer of Ownership

Purchasing a digital product does not transfer ownership of any copyright, trademark, trade secret, methodology, framework, or other intellectual property.

You receive only the limited license expressly described in this agreement.

Relationship to Other Policies

This License forms part of our overall legal agreement with you.

Your purchase and use of our digital products are also governed by our:

• Privacy Policy
• Terms & Conditions
• Disclaimer
• Refund Policy

If there is a conflict between this License and another applicable legal policy, Clarity Optimized LLC may determine which provision controls to the extent permitted by applicable law.

Changes to This License

We may update this Digital Product License from time to time to reflect changes in our products, services, business practices, or legal requirements.

The updated version will become effective upon publication on our website unless otherwise stated.

Your continued use of our digital products after any updates constitutes acceptance of the revised License.

Contact Us

If you have questions regarding this Digital Product License, please contact:

Clarity Optimized LLC
Email: samantha@clarityoptimized.com
Website: https://www.clarityoptimized.com